Recovery methods

Recovery methods

Once a computer has been compromised by a virus, it is usually unsafe to continue using the same computer without completely reinstalling the operating system. However, there are a number of recovery options that exist after a computer has a virus. These actions depend on severity of the type of virus.

[edit] Virus removal

One possibility on Windows Me, Windows XP, Windows Vista and Windows 7 is a tool known as System Restore, which restores the registry and critical system files to a previous checkpoint. Often a virus will cause a system to hang, and a subsequent hard reboot will render a system restore point from the same day corrupt. Restore points from previous days should work provided the virus is not designed to corrupt the restore files or also exists in previous restore points.^[24] Some viruses, however, disable system restore and other important tools such as Task Manager and Command Prompt. An example of a virus that does this is CiaDoor.

Administrators have the option to disable such tools from limited users for various reasons (for example, to reduce potential damage from and the spread of viruses). The virus modifies the registry to do the same, except, when the Administrator is controlling the computer, it blocks all users from accessing the tools. When an infected tool activates it gives the message "Task Manager has been disabled by your administrator.", even if the user trying to open the program is the administrator.^{[citation needed]}

Users running a Microsoft operating system can access Microsoft's website to run a free scan, provided they have their 20-digit registration number.